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NEXC is committed to our customers, our passengers, and our employees.

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About National Express Charter

National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom.
 
We provide customer focused transportation services, including charter bus trips, bus shuttles and logistics planning for events of any size across the United States and Canada. Event planners and organizations across North America partner with NELLC to experience best in class customer service, cost efficiencies and safety.

Who We Are

National Express LLC (NELLC) is comprised of Durham School Services, Petermann, Matthews Bus, National Express Transit, Trans Express, Septran, Smith Bus Service, White Plains Bus Co., Suburban Paratransit Service, Trinity Transportation Group, Transit Express, New Dawn Transit, Cook DuPage Transportation and Ecolane in the United States, as well as Stock Transportation in Canada. All organizations share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.

Together, NELLC’s home-to-school companies operate more than 22,000 school buses, serve more than 500 school districts in 36 states and three provinces, and transport over 1.2 million students on a daily basis. Transit operations transport more than 20 million passengers annually with more than 1,800 vehicles. NELLC’s corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

PHILOSOPHY

We are strongly committed to providing quality bus transportation, outstanding customer service, positive employee relations and the highest level of safety possible.

As a North American company, we have a wealth of resources available to our customers, and continue to offer a level of local support that is unmatched by other bus companies.

For information on charter bus transportation in Canada, please contact our affiliate company Stock Transportation. Or, for more information on our parent company, contact National Express LLC (NELLC).

SAFETY AND PROFESSIONALISM

Yellow Buses = Safety

The U.S. federal government recognizes that yellow school buses are the safest mode of surface transportation, outranking passenger vehicles by more than eight to one in the number of fatalities.

School buses are manufactured to comply with 37 Federal motor vehicle Safety Standards, the highest number of standards issued for public transportation
Federal Motor Vehicle Safety Standards.

National Express Charter (NEXC) employs a “safety first” culture. All employees strive to identify the safest way to operate, approaching safety from a holistic point of view, from the passengers to the workplace. Employee training programs stress our commitment to safety. Our pledge of safety resonates throughout the organization, from our drivers to the board room. As part of normal operations, Durham conducts an exhaustive employee background screening process, extensive driver safety training, and continuous school bus safety training. We also have daily bus safety inspections.

OUR DRIVERS

Because we also provide student transportation, our drivers go through a selection and training process much more rigorous than that of other bus companies. You will find our drivers are the most professional, courteous and responsible in the bus transportation services industry.

National Express Charter
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Contact Us

Whatever your transit challenge, we’d like to help you solve it. Please fill out the form and let’s start a conversation.